We are committed to providing our clients with the highest quality of care at Diamond Heart Health Care Limited, so we invest in our competent staff’s training and professional development. Our caregivers and nurses undergo rigorous training programs conducted by accredited external bodies, ensuring they have the knowledge and skills to deliver exceptional care.
QUALITY ASSURANCE
Our commitment to quality extends beyond training to every aspect of our operations. We have robust quality assurance measures to ensure that our services consistently meet the highest standards of care. From regular audits and assessments to ongoing feedback and improvement initiatives, we are dedicated to continuously enhancing the quality of care we provide to our clients.
EXTERNAL TRANING PROGRAMS
Our competent staff undergo training by accredited external bodies, such as Red Rock Frontline Training E-Learning, to enhance their skills and knowledge in critical areas. Our comprehensive training program covers a broad range of responsibilities with a particular focus on the following key areas:
- Breakaway Techniques
- Health and Safety
- Information Governance
- Fire Safety
- Equality and Diversity
- Infection Control
- Food Hygiene
- Basic Life Support (Practical)
- Moving and Handling (Practical)
- Safeguarding Vulnerable Adults
- Safeguarding Vulnerable Children
- Complaints Handling and Conflict Management
- Lone Worker Safety
- Dementia Awareness
- Duty of Care
- Safe Administration of Medicines
- Mental Health Awareness
- Challenging Behaviour
- Electrical Safety
- Hazardous Substances
- Duty of Condor
IN HOUSE TRAINING
Besides external training programs, we provide comprehensive in-house training to our staff. This includes specialised training in Medicine Administration and a Two-Day Induction to Care, ensuring that our caregivers are fully prepared to meet the needs of our clients.
NURSES REVALIDATION
At Diamond Heart Health Care Limited, we understand the importance of maintaining the highest standards of nursing practice. That is why we support our nurses in their revalidation process, ensuring they retain their NMC registration and practice safely and effectively. Revalidation is a continuous process that enables nurses to demonstrate their ability to provide high-quality care, and we provide guidance and support to our nurses throughout this process.
https://www.rcn.org.uk/professional-development/revalidation
At Diamond Heart Health Care Limited, we believe investing in our staff’s training and professional development is essential to delivering exceptional care. Contact us today to learn more about our commitment to quality assurance and how we can support you or your loved one with personalised home care services.